Roku, Inc.

1.8 star rating Rating - based on 5 reviews & complaints
 
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Electronic Equipment Sales & Repair
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Customer Reviews, Ratings & Complaints
Review Posted 11/28/2012
Great Equipment
Well,I have had a box for approximately 1 year. It has been great! I just love this box. I no longer have cable. As a matter of fact,my daughter has requested her own box for her room. Love it! Just love it! Read More »
 
 
 
Complaint Posted 1/7/2011
Review 1/7/2011
Roku does not honor its warranty. I purchased a Roku HD Player on June 3 from Amazon.com. The unit stopped streaming movies. I contacted the company's technical support department. The unit was deemed defective and I was issued a return authorizat... Read More »
 
 
 
Complaint Posted 12/16/2010
Review 12/16/2010
The written instructions for viewing Roku on mHuy TV are poor. They do not mention that a person needs to use the "Input" button on their remote so that the TV goes to "Video" (same as for viewing a DVD player). I called them 2 times and could not... Read More »
 
 
 
Complaint Posted 11/26/2010
Review 11/26/2010
I bought a Roku player a year ago. I've had nothing but problems with it. Many of the apps for it freeze up all the time. I e-mailed Roku but they ignored me! I finally had to file a BBB complaint, but Roku has the nerve to try to exchange it afte... Read More »
 
 
 
Complaint Posted 9/21/2010
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Review 9/21/2010
I bought a Roku HD-XR from Amazon almost 6 weeks before I tried using it. I knew I was going to be getting Internet at home, and for a limited time, I was able to purchase this at a little bit of a discount from Amazon, so I did. Last night I unpa... Read More »
 
 
Business's response - by Vincent T.on 9/28/2010
All Roku products are tested and produced following strict manufacturing quality processes. They are warranted against defects for a period of 1 year against defects, per our Roku Warranty. More details can be found here: http://support.roku.com... Read More »
 
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Additional Business Information
Hours   Phone   (888) 600-7658 Address   12980 Saratoga Ave #D
Saratoga, CA 95070-4659
Website   http://www.roku.com Email   vthai@roku.com
Contact   Vincent Thai Other  
 
 
 
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