Joann Wong Mortgage Team

5.0 star rating Rating - based on 28 reviews & complaints
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Joann Wong Mortgage Team Categories
Mortgage Services

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Customer Reviews, Ratings & Complaints
Review Posted 2/22/2021
Smooth Transaction. Highly recommended!
Joann is very responsive. For a first time home buyer, she helped me a from beginning to end process. I would definitely recommend her to family and friends Read More »
Review Posted 2/22/2021
Joann is the Best Loan officer
She is always there to help and guide you with all of your queries. She explained the step by step loan process very clearly. She always replies fast whether it's a phone call or an email. I would really recommend Joann to my family and friends. S... Read More »
Review Posted 2/7/2021
Great broker, strongly recommend!
Joann is a great broker. The house seller required us to close in 21 days, which is quite tight and make us nervous. Joann helped us successfully close in time, even with some margin, which is quite amazing! This is my first time buying a house so... Read More »
Review Posted 2/3/2021
Best loan officer in California!
I had the pleasure of working with Joann Wong and her amazing team. They made the whole process of buying a home so easy. Joann is an excellent communicator and delivers her promises of all the dates during the process. She always follows up and m... Read More »
Review Posted 1/18/2021
After working with over half a dozen brokers, I have finally found "the one"! :)
I have done about 6 real estate transactions, all with different brokers but didn't really find my groove with any of them. Yes, they were nice enough. Yes, they helped me get competitive rates. But at the end of the day, I didn't feel like I was... Read More »
Review Posted 1/8/2021
Joann is excellent, definitely recommend!!
We need to sell our current property for a new purchase. It happened in the middle of cover-19 and the end of year. A very complicated case! But Joann handled it extremely organized and professionally. She helped us get the lowest rate, the best p... Read More »
Review Posted 1/8/2021
Very fast , lowest rates
I recently worked with Joann for refinancing/ purchasing and she did a very good job finding lowest rates possible in a timely fashion. Very good communication skills and works days and nights to take care of your business. I would definitely work... Read More »
Review Posted 1/7/2021
Excellent Joann
We recently finished the refi at very best rate comparing to the industry and in a super fast closing time. She is very dedicated broker and follow-up with details day and night! Highly recommending her service. Read More »
Review Posted 1/3/2021
Strongly recommended-Low rate, good communication
Joann was able to find the best rate for my first home loan. Communication with Joann was easy and she always gave quick responses to my questions, and she helped me to close the escrow 27 caledar days after the offered accepted. Enjoy working wit... Read More »
Review Posted 1/2/2021
Joann is Super Helpful!!!
This is my first time using Joann's services to buy a house. With her help, lender funded within 20 days of applying the high amount loan and closed escrow on 12/31/2020! She is thoughtful, knowledgeable and extremely organized considering the com... Read More »
Review Posted 12/10/2020
Joann is the best!
Joann has helped me on my home refinancing a lot and I got a very low interest on my loan. She is patient and very responsible and I appreciate her assistance. Read More »
Review Posted 12/3/2020
Strongly Recommend!!!
Joann just helped me finished refinance. I contacted Joann on Nov 3rd for the first time and we submitted the loan application on Nov 9th. The record date/ lender funded on Nov 30th. I received the final settlement on Dec 3rd. Throughout the Thank... Read More »
Review Posted 11/13/2020
Joann is the best
We know Joann from a friend, she highly recommend Joann to us. Actually, she is correct. You should choose Joann's for the reasons: 1) Always be there to help, answer your phone/ reply email very fast, and answer your questions in detail. 2) Alway... Read More »
Review Posted 11/12/2020
Definitely will recommend
Joann has been on top of things and always keeps me updated. She explained things very clearly and helped me get the loan approved so fast that I could make the escrow close date a week earlier if I wanted to. Thank you Joann! Read More »
Review Posted 11/5/2020
An Excellent Broker
I will recommend you to my family members and friends who are or will be in the market for a mortgage. As a first-time home buyer, I was impressed with your candor and your willingness to patiently and quickly answer my questions step by step. You... Read More »
Review Posted 10/6/2020
Big thanks to Joann
Big thanks to Joann

Joann has helped me a lot in the loan application for my new house. She is efficient, responsive and helpful all along. She is also knowledgeable and professional in taking my questions. I fully appreciate her assistance. Read More »
Review Posted 9/6/2020
Lowest rate and on top of communicating
Joann and her team did a great job with my refinancing. She was able to get me the lowest rate and kept in regular contact to guide me through the process, letting me know step by step what I needed to take care of. I would use her again and refer... Read More »
Review Posted 8/31/2020
Best deal and extremely helpful
I shopped around for my refi and Joann was able to get me the absolute best deal. She got me a full percent lower than other competitors (and I was getting preferential treatment with some of the competitors). She is very trustworthy, very helpful... Read More »
Review Posted 8/31/2020
Kindly service and very helpful for first time of buyer
I am a first time buy the house in LA. as you know while to face a new and lot of law in USA .the new buyer require a professional lender to help you . Joann is very professional lender . she's kindly service and patiently to explain about the loa... Read More »
Review Posted 8/24/2020
Will only be going through Joann from now on!
Joann made a great first impression, displaying utmost professionalism and patience with me. I’m not familiar with a lot of the mortgage semantics, but Joann spent a lot of her free time educating and explaining the process, making me feel comfort... Read More »
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Additional Business Information
Hours   Phone   (626) 864-3414 Address   519 Falling Leaf Alley
Monrovia, CA 91016
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