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NIGHTMARE! Don't Trust!
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NIGHTMARE! Don’t trust Triple 7 Movers! We trusted them to move us from Las Vegas to North Carolina. They took a month to get here and finally an unmarked truck arrived with a truck driver that said he was NOT an employee of the moving company; 4 local laborers showed up hours later. Very unprofessional! They told us “first flight of stairs is free”, but they charged us $450 more for stairs when they got here and hardly took anything upstairs! They told us they included “BASIC Disassembly and Reassembly of Furniture”; they reassembled NOTHING, and even worse they disassembled EVERYTHING including many things that were unnecessary, like a coffee table! Many wrapped things were not labeled by the packing crew, so no one knew where they went. The unloaders were NOT movers; they didn’t put labeled things in the rooms they belong (Patio boxes were in the Office, etc), and they loaded things into our house inefficiently, so they rooms were filled up way too fast and rendered useless. Then, they said they were going to have to charge MORE money to continue moving our stuff into our house. They proceeded to simply unload the truck leaving many items in our driveway for us to load in ourselves! UNREAL!
The worst part of all, when I called Triple 7 and spoke with Lindsay, she was not understanding of any issues that we had, she had an excuse for every problem there was, did nothing to help us, and had the audacity to call these actions “Professional” and accuse me of having expectations that were too high. According to Lindsay, this is normal, so the crap delivery we got is what you should expect if you hire Triple 7 movers.
This is NOT a professional mover. Do NOT trust them! They will make it sound like they will take care of everything, then they will dump it all for you, customer service will argue with you, and do absolutely nothing to help. Once they have your money, they will do nothing to help you.
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