Scott S.'s review of Swagbucks.com

Swagbucks.com

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Complaint Posted 3/19/2012
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Account is deactivated
I never violated Swag Bucks' terms of use, so I was surprised to see my account suddenly deactivated after I redeemed points for a gift card. I sent email to find out what's wrong. I received a response from Manager Of User Compliance, which says that I cheat SBTV for points; and that I will receive no more response because this case is closed. I replied to ask her to look into this case again, because I haven't cheated for points in any way. Although there is no response yet, I look forward to resolve this problem. I believe Swag Bucks has a rating of A+ from BBB for a reason :-)
 
 
Business's response - on 5/7/2012
We do not deactivate honest users, only users who are cheating Swagbucks. We would be happy to re-review your case and if you'd like to resubmit a ticket to Swagbucks support (support@swagbucks.com) with the title: Swagbucks TrustLink Response, we can look into this for you immediately.
 
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Additional Business Information
Hours   Monday-Friday 9 a.m. - 5 p.m. PST Phone   (877) 748-2714 Address   P.O. Box 2748
Redondo Beach, CA 90278
Website   http://www.swagbucks.com Email   scott@prodege.com
Contact   Scott Dudelson Other  
 
 
 
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