Catherine C.'s review of STUHO.com

STUHO.com

         
Customer Reviews & Ratings
Complaint Posted 12/6/2013
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Don't Sign Up with Stuho!
I promised Stuho that I would write a review, and I'm finally getting to it. I hope Stuho isn't surprised that I'm rating them badly. My experience with Stuho was horrible. Before getting into USC, I did my studies before I got my apartment and chose First
Choice Housing because of all the bad comments about Stuho. After a year with First Choice Housing, they sold the apartment to Stuho during my third semester. There was nothing I can do. First thing that happen with Stuho is that they blamed me for the building's
plumbing problem and I had to pay $100 out of my own pocket because the kitchen flooded while I was gone for the summer and I had to call my own maintenance guy to fix it right away before flooding rest of the apartment units. The plumbing issue came from
my neighbors upstairs. That isn't the worst part. Before moving out, I asked Stuho manager about carpet condition and possible charges during pre-inspection. During the inspection, Stuho manager said that I didn't need to steam clean the carpet and he acknowledged
from his checklist that the carpet was already in poor condition before I moved in. Everything seemed fine to me. I cleaned up the house for two weeks and left the apartment cleaner than when I moved into the place. So, what could go wrong, right? I got my
deposit money and saw that I was charged $200 for cleaning and carpet. The poor carpet condition was stated before I moved in and they even had the checklist that I made for them. I had pictures of the apartment prior to moving in and they still ignored me.
All the negative comments that I've read about Stuho is very true and I did my best to avoid them, but ended up with Stuho anyways. Stick with First Choice Housing if you can. The staffs and managers at First Choice Housing are better than Stuho's.
 
 
 
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Additional Business Information
Hours   Phone   (323) 731-1034 Address   2905 South Vermont Avenue #201
Los Angeles, CA 90007
Website   Email   rebecca@stuho.com
Contact   Rebecca Marie Slivka Other  
 
 
 
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