Linda J.'s review of Rocky Mountain Cabin Decor Inc

Rocky Mountain Cabin Decor Inc

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Customer Reviews & Ratings
Complaint Posted 5/16/2011
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Review 5/16/2011
On February 21, 2011 I ordered a Black Bear Shower Curtain & Hand Towels. The next day I received an email telling me that my order was back ordered. My credit card was charged on Feb 21st. When I received my credit card bill in March, and had not received my products, I called Rocky Mountain Cabin Decor and was told they expected my product to be in the next week. NEVER RECEIVED anything from them. On April 12th I called and was lucky enough to have someone answer the phone. They canceled my order and the next day I received a confirmation of cancellation. I have called the accounting no several times and never received a call back. It is now May 16 and no credit has been posted to my credit card. Tried to call their main number and a recording said Due to unforeseen events, their office was closed until May 18th. I agree with another reviewer "NEVER DO BUSINESS WITH THESE CROOKS". I refuse to give up until I get my credit for the products I never received.
 
 
 
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Additional Business Information
Hours   Phone   (408) 846-9504 Address   4550 Roop Rd
Gilroy, CA 95020
Website   http://www.rockymountaindecor.com Email   paula@rockymountaindecor.com
Contact   Paula Kelly Other  
 
 
 
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