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Review 5/12/2011
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I will make this short and sweet " i left a check with my house keeper for the 49.00 drain special cleaning" my house keeper stated that the plumber wasnt happy and left the house with a terrible attitude......bottom line is that he couldnt squeeze any more money out of me and didnt like it. So my advice especially to single ladies is to leave the check for the special AND THAT IS IT!
I did get a second opinion just to make sure and all it was was a little debris down further ,so there special doesnt do anything really effective!
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Business's response - on 7/19/2011
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Melody,
We regret the delay in responding to you and we're very sorry to hear that your housekeeper had an unpleasant experience with our technician.
We take complaints like this very seriously and would welcome the opportunity to discuss it with you and investigate further. We make every effort to resolve all instances where a customer is less than 100% satisfied, as indicated by our BBB rating, but we need to hear from you to learn your identity and who the technician in question is.
Please contact us at your earliest convenience and ask to speak with a manager.
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