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Review 1/21/2010
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SAVE BIG is a SCAM.
I, too, am a victim of Save Big. The exact situation happened to me. This is very frustrating and upsetting. I went to Save Big in Montclair, CA on 11/22/09. I paid cash in full for a 5-piece patio set. I was told by the customer service rep to pick up the patio set in a week (11/29/09). On 11/25/09, I received a phone call from Bill informing me that the shipment for my patio set has been delayed for another week. He guaranteed my patio set will be available for pick up on 12/06/09. On 12/03/09, I received a phone call from Leslie telling me that the item was over sold. I was promised a full refund, and I should receive the check in the mail within 2 to 3 weeks. After waiting two weeks, I still haven’t received my check. I called Save Big and spoke to the accounting rep (Nicole), and she said my check was processed on 12/10/09. As of today, 01/21/10, still no check.
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