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Review 4/21/2009
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i would like to take a few minutes and let you know about my experience with OSUNA PLUMBING. i was noticing my floor in the kitchen was really warm in some spots under the tile , i could also faintly hear the sound of running water when no water was running. a friend at church recomended OSUNA PLUMBING. after morning services i called OSUNA PLUMBING and was promptly greeted. after explaining my problem i was told a plumber could come out that day. i was given a window of 1pm - 3pm. at 1:15 a plumber by the name of stephen arrived. after introducing himself with a friendly smile and handshake i took him to the kitchen where i felt the floor the hottest. he then checked my water meter and told me there was some movement on the meter which may indicate there is a underground leak. he gave me an estimate of $175 to do a pinpoint leak detection location. i agreed. in aprox 20 minutes he found the area under the concrete where the leak was. he then explained how he could repair the leak and gave me an estimate of $475 and that he would credit the entire cost of the leak detection twords the repair. i agreed. after about 45 minutes of jackhammering my kitchen floor he exposed the leak and showed it to me. he then repaired the leak and patched up the concrete he had removed. amazingly he only had to remove 2 squares of my new tile floor. he was finished early that evening. stephen was very respectful of me, my house my two handsome jack russel terriers. he was clean and professional. OSUNA PLUMBING has not only a new customer but OSUNA PLUMBING has a new friend. god bless.
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