Linda F.'s review of Origin PC Corporation

Origin PC Corporation

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Complaint Posted 9/11/2021
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Origins Custom Built PC arrived and shuts itself down in 2 minutes from overheating
I ordered a $6,000+ custom built computer on 8/11/2021. The computer arrived 9/4/2021. Upon set up, the computer shuts itself down after 2 minutes with error code: CPU is overheating. This computer has liquid cooling. I tried calling their customer service department and technical service department and just put on hold for hours. I have received no return emails or returned calls. I have since taken the computer for local repair and awaiting the additional costs of repairs to a product I paid over $6K for! Stay away from this company. Their customer support is terrible and nonexistent. The local repair "geek squad" looking at my product questioned whether the people who built this computer knew what they were doing. Consider yourself warned.
 
 
 
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Additional Business Information
Hours   Sales hours are: Mon - Fri 9AM - 10PM EST Sat - Sun 11AM - 7PM EST Tech and Customer Support is 24/ Phone   (305) 971-1000 Address   12400 SW 134 Court Ste #8
Miami, FL 33186
Website   http://www.originpc.com Email   customerservice@originpc.com
Contact   Jaime Shallenberger, Customer Service Manager Other  
 
 
 
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