kristi n.'s review of Oasis Moving and Storage

Oasis Moving and Storage

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Customer Reviews & Ratings
Complaint Posted 6/13/2015
. 1
. 0
poor communication and more
NO NOT USE THIS COMPANY. Lets just say they do not communicate well. they don't tell you anything.. just read what we send you.. tell you one thing and do another. so they tell me that they have 1 to 18 days to deliver my stuff after i advise them i want it. They send an email saying they have received my request(i emailed them the request and they email me back saying i have to call... really).. they send me another email saying they put it in a truck and it will be here in 4 to 6 days. well when I call them on the 5th day they have no idea about time frame. They can't get a hold of the driver. was told the driver would call, he did not.. i ask the to confirm that that since they are delivering it outside of what they promise they will not charge for having to deliver it on monday, a holiday.. they never call me back and when i call them they act like of course... one point I tell the delivery coordinator when she says she thinks they will be saturday.. but that is not the 18th days or the 6th day . I have taken time off from work for this. well am not looking at a calendar I am sure you are telling me the truth.. you don't have calendar handy a coordinator?? when they came to pack my stuff i adv them of two items to plz be careful with them.. they showed no concerns about my concerns and when they arrived they were damage.. they packed heavy boxes on lighter weight boxes so most of the things were smashed...
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Additional Business Information
Hours   Phone   (702) 240-5841 Address   911 North Buffalo Drive, Suite 109
Las Vegas, NV 89128
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