Theresa L.'s review of Oasis Moving and Storage

Oasis Moving and Storage

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Customer Reviews & Ratings
Complaint Posted 8/19/2012
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I used Oasis to move from Las Vegas to Florida, they came and packed my stuff very well and loaded it in the truck, it went into their storage bin for 3 months. When I called to have it delivered they answered right away. When I called to see where my stuff was, they said the truck was on its way to California, I wondered why and later found out it was unloaded again and loaded on a container truck to go by train, which I was assured by Jason would not happen. My stuff was delivered 2 weeks ago and I literally sat down and cried. Here is the note I sent to the owner Oren. Oren, my furniture was delivered on Tuesday, when we looked in the truck we couldn't believe how our belongings were just thrown in anyway, sure they were packed good and loaded in front of us but after that only God knows what happened. We were told they weren't going by train and found out they came on a container by train. Most of our wood furniture is scratched and chipped. My expensive china closet is bashed in on one side and the glass doors won't close or the drawers open. My dining table in broke down on one whole side. I had 6 kitchen chairs, now I only have 5 because one of them has 2 legs broken off and can't be repaired. My4 lamp shades bent and busted, my plant stand broke in half, my hall table the legs are busted off, my computer bashed in on one side, the fronts of my office furniture broke, the handles on my wood office desk broke off, some of the boxes were crushed or had holes in the sides of them. I had 8 broken plates and other dishes, my plant stand broke in half, vases broken beyond repair. Legs of furniture chipped. Boxes that were marked fragile were caved in from heavy things piled on them. I have never seen such a mess. When they unloaded the truck my husband saw them throwing things off the truck. I had someone come and look at the china closet and he said from riding on the train all the dust on the closures is from them rubbing together. My stuff was not packed right on the truck and I'm so disappointed in this company. When I finally got through to them, they sent me over a claim form to report everything, which I'm in the process of doing now. We will see what they actually do. I'm also going to check out my legal rights. Of course, I never heard back from the owner. With so many bad reviews, how can this company stay in business? This is definitely not a professional moving company. If you value and cherish your belongings "DON'T USE THIS COMPANY" THEY DO NOT CARE ABOUT YOUR BELONGINGS, YOU ARE JUST A DOLLAR SIGN. ANY POSITVE REVIEWS YOU READ ARE FAKE, THEY DID ONE ON ANOTHER SITE AND PUT MY NAME ON IT. CHECK OUT OTHER SITES TO READ WHAT REAL PEOPLE HAVE TO SAY. I have posted some photos at the top of the page.
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Hours   Phone   (702) 240-5841 Address   911 North Buffalo Drive, Suite 109
Las Vegas, NV 89128
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