John G.'s review of Essenzia Home Decor

Essenzia Home Decor

         
Customer Reviews & Ratings
Complaint Posted 7/7/2011
. 9
. 9
Review 7/7/2011
I bought a couch sectional. Very nice people up front. However, after 4 broken promises in 28 days on when the merchandise will be delievered, due to many issues withy the warehouse, or the driver, etc. I advised the owner to CANCEL and credit my credit card the full amount. The owner said give him more time, when I refused he said he will have to charge me "Re-stocking fee"! I asked how if nothing has been delivered or unstocked? He refused to refund my money. I called BBB and they got him to give me a FULL REFUND with NO re-stocking fees! This is 4 out of 5 complaints to BBB they got me FULL REFUNDS!
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (323) 838-4990 Address   2013 Montebello Town Center
Montebello, CA 90640
Website   Email  
Contact   Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.