Valerie T.'s review of Complete P C Specialist

Complete P C Specialist

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Customer Reviews & Ratings
Complaint Posted 7/7/2011
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Review 7/7/2011
This company is not trust worthy. You are quoted one price for repair work and charged a totally different price. Tell you that you will be contacted when repair work is completed. When you finally receive the first notification, it will include a repair cost more than the quote, as well as, late fees. I would recommend you take your computer to a reputable company and stay far away from this company. He is very rude and unprofessional and has many complaints under the BBB.
 
 
Business's response - on 7/7/2011
This Person left there Net book in my office for 90 day with no payment. We mailed and called them 5-18-11, 6-29-11 and got no called back , this all started on 4-8-11, We sent a letter stating it was considered abandoned if not pick up this week . The service was only 75.00 to reload windows and apps on net book Flat rate good deal? And 25.00 per month for being left over 90day in my office .The Client paid and wrote this review. On there work order it states a 25.00 late fee will be applied to the invoice per month if not picked up after 7 days also, anything left over 15 days is considered abandoned.
 
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Additional Business Information
Hours   Monday - Friday 10:00 - 7:00 PM Saturday 10:00 - 5:00 PM Phone   (951) 247-1322 Address   13117 Perris Blvd Suite 101
Moreno Valley, CA 92553
Website   http://www.completepcspecialist.com Email   gilbert_nava@yahoo.com
Contact   Gilbert Nava Other  
 
 
 
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