Amanda F.'s review of Cesars Auto Repair

Cesars Auto Repair

         
Customer Reviews & Ratings
Complaint Posted 12/17/2010
. 1
. 0
Review 12/17/2010
took my car to cesars as my check engine light came on. i did my research prior for my lexus rx 2000 and read that it was most likely 1 of 2 air fuel ratio sensors that needed fixing. when i met with luis, he informed me that he could make the diagnosis from their computer. an hour later he told me that BOTH sensors needed repairing and total cost would be approx. $600. i thought this sounded fishy as computer should have been able to tell them exactly which sensor needed repair, so i told him to just replace 1 and hopefully that would fix the problem. I paid $286 and that night, my check engine light went back on. the next day i called the lexus dealership to inquire about what had happened and mechanic told me that if both sensors were failing i would have engine failure and that these guys need to be reported to the Bureau of Auto Repair as they were dishonest with their diagnosis AND didn't repair my car. i also tried to call cesar to explain my case and to ask for a refund and encountered some very hostile behavior with no offer of a refund. overall, a very bad experience. i definitely felt taken advantage of and am shocked and saddened that there are still people out there that will take advantage of you and admit no wrong doing.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (323) 462-9200 Address   6201 Franklin Ave.
Hollywood, CA 90028
Website   Email  
Contact   Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.