jack w.'s review of Camelback Ford Lincoln Mercury

Camelback Ford Lincoln Mercury

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Review Posted 10/14/2014
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Buyer Beware. make sure they inspect the vehicle!!!
I wish there were a negative star....I bought a used 1986 Jeep CJ7 from Camelback Ford Lincoln that was listed on Auto Trader. I drove from Tucson to look at the vehicle. The condition of the body was good. Some items needed attention, but for a 28 year
old vehicle, I was satisfied. I did notice the catalytic converter was not on the vehicle. I asked the manager if the price could be reduced so I could fix the problem. He refused to budge on the price, and said he could sell the Jeep at auction for the price
they were asking. I figured it was a small problem to correct and bought the vehicle. Here is where I got bent over. When I brought the Jeep to an emissions specialist, he informed me that it was not only missing the Catalytic converter, but was missing the
entire emission system and part of the wiring harness for the emissions. He had also found the rear brakes to be defective and an anti sway bar and downlinks were missing from the vehicle. He said it was "a deathtrap waiting to happen." The emission Specialist
informed me that it was illegal by state and federal law for a dealership to sell a vehicle that could not pass an emissions inspection or sell a vehicle that did not have the emissions components, not to mention that it was unsafe to drive. Camelback Ford
Lincoln actually called me and said that they had not performed an emission inspection on the vehicle and were willing to come to Tucson to run it through emissions. I explained to the lady, who was very nice, that the vehicle would not pass because it was
sold without the emission system on the vehicle and that it was illegal for Camelback Ford Lincoln to even sell the vehicle in that condition. She said she would check with her controller and get right back with me..A week passed, no calls. After several days
of leaving messages, I was able to talk to the General manager's assistant. She said she was aware of the situation, and asked how the problem could be resolved. I stated, I would like a partial reimbursement to pay for the installation and labor of the emission
system. She said Camelback Ford Lincoln was not willing to do that, but was willing to take the vehicle back for the purchase price. By this time, I had already installed new seats, brakes, missing suspension parts, and shocks. My counter was for Camelback
Ford Lincoln to pick up the vehicle, install an emissions system, pass the emissions and send the vehicle back. That offer was refused... It's funny, I signed a IM-147 disclosure that stated: "This vehicle has undergone a comprehensive evaluation by a qualified
automotive technician and complies with all emissions requirements for motor vehicle dealers." All Camelback Ford Lincoln saw were dollar signs and not the safety of the customer they were serving...I would like the emissions to pass and enjoy the vehicle
I bought...Up to you Camelback Ford Lincoln...
 
 
 
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Additional Business Information
Hours   Phone   (602) 264-1851 Address   1330 E Camelback Rd
Phoenix, AZ 85014
Website   http://www.ford.com/footer/dealer-directory?Criteria=/AZ/Phoenix Email  
Contact   Other  
 
 
 
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