Emerald0110's review of Babybeddingtown.com

Babybeddingtown.com

         
Customer Reviews & Ratings
Complaint Posted 11/30/2010
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Review 11/30/2010
Hope you aren't in a hurry to receive anything from this company! Their website states that the products that I ordered all had an availability of "ships 1 - 3 days". This is copied directly from the company's shipping FAQ:
What is your standard shipping time?

If the item is not in stock then our standard delivery time is 1- 4 weeks. We ship all merchandise Monday thru Friday. All in stock items are shipped out by the next day (please allow 5 business days for delivery, per UPS)


They answered ZERO of my 5 emails inquiring about where my shipment was. I called them on 11/23 and was guarranteed that it would ship on Friday 11/26. I STILL didn't receive a shipment confirmation, so I called again on Monday, 11/29 and was told it would definitely go out THAT day and I would receive a shipment confirmation. I'm still waiting...

Point being, their website states that the product ships 1 - 3 days, yet it took over 2 weeks for mine to even be shipped. They should have shipped it overnight at their expense for being so late. This company doesn't even deserve the 1 star I gave it. Take my advice, pay the extra $20 and buy from another website.
 
 
 
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Additional Business Information
Hours   Phone   (626) 288-6253 Address   8930 East Valley Blvd, Suite B
Rosemead, CA 91770
Website   http://www.babybeddingtown.com Email   lsanford@babytoytown.com
Contact   Other  
 
 
 
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