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Review 6/4/2010
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The BBB informed me that there was no case against my complaint towards Autobahn Service, like George from Lebanon threatened, but, they were kind enough to direct me to two more sites where I can post more negative reviews, it was very thoughtful!
In March, my Volkswagen Jetta broke down and the AAA tow truck driver convinced me to go to Autobahn Service to have my car fixed, it was terrible! George at Autobahn claimed he gave the best prices on the parts I needed to fix my car. His prices were higher than the dealership, 300 dollars more!! He was dishonest, and tried to overcharge me for a service that ended up being a recall. He also pushed his terrible rental car on me! I could have gotten a discount across the street at Hertz through AAA, but, because of George's pushy and inappropriate behavior I rented the car, that was a big mistake. I later had to contact AAA to reimburse me the money it cost to rent his overpriced car.
He later contacted me at my home phone number! He threatened to take legal action against me for submitting a negative review about my experience on the internet through Yelp.
If he doesn't like people stating their opinions that they are entitled to, he should probably get out of the consumer business. You should never contact and berate a consumer for stating their opinion. As a business you should amend the situation and try to satisfy the customer.
This company operates very poorly, I don't understand why any business owner would call and berate a customer. I feel bad for the other people that work there, hopefully George from Lebanon won't put all of these people out of business because he behaves like a petulant child.
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