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Review 2/9/2010
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I want to give this no stars. I went through my roadside assistance program through USAA to get my car towed. Est time was 1 hr. Noel had given me a call after the hr was over said hey I won't be able to make it but can you do me a favor and push 1 for me to say that I arrived and i'll take care of you I promise to be there in the hour. 3 Hours later noel showed up. After he came, i hear excuses "oh 4 of our truck drivers called out" etc etc those stories. Then he told me, i have to pick up another car after we put yours on, drop that car off first, then drop your car off. I said that was unacceptable we've already waited for 3-4 hours already. He then started telling me I should talk to my father who was a military man to understand values, pretty much PATRONIZING me in front of my family. Noel told me he was the captain commander general of his fleet. he told me "YOUR ON CAMERA" put my keys in the windshield wiper and drove off.
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