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Review 2/22/2011
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-Newer Customer-
-Installed within last 5 months-
-Would never do business with them again-
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While the upper management and sales people try to work with you and attempt to please the customer, stay away from this company at all cost.
My experience has been nothing but a nightmare. Sales people make promises they can't keep. Salespeople need to be more educated on product and limits of their products. While they try to sell this product as being better than Culligan, avoid the future headaches and go with a more reputable company. Anytime you call their office you are greeted by an individual that can barely speak English and understand the language even less. They cannot follow simple directions or follow scheduled appointments. I had high hopes with this company at first since the sales rep seemed to be very educated.
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If I could do it all over again, I would not have went with this company. While they try to make it seem like their Water Softener Media is specific to your water area, their technicians have no idea how the media works.
A for effort, but if you want a quality experience go with a more reputable company.
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When a technician shows up hours after the scheduled appointment in the middle of the night, something is wrong with this company.
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