4.6 star rating Rating - based on 478 reviews & complaints
We’ve been around since 1993,long before the recent real estate boom and bust and we’ll be around for long after. We are a customer-focused, honest lender and a proud member of the Better Business Bureau.  
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Customer Reviews, Ratings & Complaints
Review Posted 1/6/2021
The best service ever!
This is the second refinance I have done with David Howes. Again, from start to finish, it was a very smooth process. I got an incredibly low rate, David & his colleagues were always there to promptly answer any questions or address any concerns.... Read More »
Review Posted 2/15/2019
Everyone at Intelliloan was very helpful all the way through the process. I was impressed by how they handled all the details. They stayed in touch with me and were always prompt to get back to me when I had a question. Always took the time to exp... Read More »
Review Posted 10/4/2017
Very Pleased
I would like to express my gratitude to Noelle Seipel for the professional and efficient way she handled my home equity loan. From the very first phone call I felt comfortable talking to Noelle and she was always so prompt with returning my phone... Read More »
Complaint Posted 9/30/2016
I started my process on May 23, 2016 and I received notice today, September 30, 2016, it has been funded and closed today. Too many loan officers coming and going in this company, two different closing costs and three different costs for the escro... Read More »
Review Posted 9/29/2016
Easiest Refi I've ever done!
Chris Williams and his team were superb! They went out of their way to make everything easy for us vs having to go out of our way. From the document collection process to signing the papers; everything was simple. Chris was very responsive, knowle... Read More »
Review Posted 9/27/2016
Great Process... Fast and Simple
Bradley Austin Jones and his team were the best in getting my refinance loan complete. The only hiccup was from my employers end... The electronic process, was clear, easy to understand and I could read it at any time. The step by step information... Read More »
Review Posted 9/26/2016
Outstanding Customer service
Ralph Flores gave me an outstanding service , he was very helpful and answered all my calls at any time and explained to me all what I wanted to know, it was a great experience working with him and I surely will refer my friends and family to work... Read More »
Review Posted 9/5/2016
Home Refinance
We just finished refinancing our home for the second time through Metropolitan Home Mortgage/Intelliloan and the process went very smooth. From the beginning to the end I was kept informed by a very Professional Team. We were very happy the first... Read More »
Review Posted 9/1/2016
Amazing customer service
Jessie and Sang were amazing in helping me with my loan. They were efficient, courteous and prompt in all communications. My credit and circumstances were less than ideal for obtaining a loan. Jessie and Sang worked tirelessly to come up with a lo... Read More »
Review Posted 8/31/2016
Refinanced my home as a Marine Veteran
I have never been treated with such respect and gone through what has been a pain staking process over the years with such ease. I have bought and sold 4 homes over the last forty six years and never have I been treated with such respect, the proc... Read More »
Review Posted 8/18/2016
Larry Honn is amazing!
I just completed a refi with Larry Honn as my loan officer. This is the second time I have used Intelliloan for a refi, and my second time with Larry. From the first phone call, to the final signing of papers, the process was seamless and so very... Read More »
Review Posted 7/28/2016
Quick, Easy and Professional Refi
The loan officer we dealt with, Chris Williams, was professional and very helpful. He was prompt in answering any question my wife or I had. I truly appreciate dealing with a company that is up to speed on technology. By this I mean electronic sig... Read More »
Review Posted 7/28/2016
Quick and Painless
After receiving multiple offers regarding my VA-backed mortgage from several companies, I decided to look into what Intelliloan offered. After contacting them, I felt they answered every question and decided to proceed with the re-fi. The process... Read More »
Review Posted 7/13/2016
Can't be better
Totally satisfied with all aspects of the refi process. Loan Officer was very professional and courteous. Saved a bunch of money as well. These people are the cream of the crop. Read More »
Review Posted 6/21/2016
Best/easiest mortgage process ever!
Kris Nguyen was very personable, professional and seemed to truly care about me and what I was trying to accomplish with the refinancing of my home. He and Jamie Austin explained things thoroughly, showed patience and worked closely with me to mak... Read More »
Review Posted 5/31/2016
Easy and quick
I've done some refinances on my mortgage a couple of times, and this was by far the fastest and least troublesome. Every time I had a question, it was answered quickly. This was the smoothest transaction with a refinance I have ever had. Read More »
Review Posted 5/6/2016
my great experience with intelliloan
I had a great experience with Rudolph and ms borg of intelliloan as my agents. top notch people I would recommend as business partners. Read More »
Review Posted 5/6/2016
Wonderful Experience Very Satisfied
My husband and I had been trying to refinance our mortgage for over a year with no luck at all. Then we found Intelliloan and the most helpful and hard working Rep. Doug Burchard. We can not say enough about Doug and the way he worked to get us ou... Read More »
Review Posted 4/26/2016
I had been working with several companies to REFINANCE my loan and it was so frustrating that I have to stop and lost hope that I can do it. It was a Blessing in Disguise that of all the different mails and flyers I receive, this company (Metropol... Read More »
Review Posted 4/22/2016
Very satisfied
I received every thing promised. I switched from another finance company. The other Company switched all the figures and the final closing. Intelliloan stayed true all the way till the end. I'm sure I will use them again. Read More »
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Additional Business Information
Hours   Monday-Friday - 6:00am - 9:00pm, Saturday - 7:00am - 4:00pm, Sunday - Closed Phone   (877) 263-8499 Address   3090 Bristol Street Suite 600
Costa Mesa, CA 92626
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Contact   Customer Service Other  
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