1st American Card Service

4.5 star rating Rating - based on 24 reviews & complaints
1st American Card Service has been helping businesses choose the best payment systems since 1986. Our years of real and direct experience allows us to find the best custom tailored solutions.  
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1st American Card Service Categories
Credit Card Terminal Systems Service

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Customer Reviews, Ratings & Complaints
Review Posted 2/27/2010
Review 2/27/2010
I can only say great thing about this company. In the 31 years in the Food Services industry, I have never seen a company more more direct and straight forward. I have lost all trust in companies offering Merchant Services over the years as all... Read More »
Review Posted 5/20/2011
Review 5/20/2011
I have had one of the best experiences from 1st American Card service. In the 6 years we have been a happy client they have excelled in all ways we could think of. Last month they were able to help us with an outdoor even by getting our iPads to... Read More »
Review Posted 5/4/2011
Review 5/4/2011
Perfect service. Every experience from 1st american from the very first call up to just a few week ago has been great. I actually have an assigned representative and I can call her anytime, I never need to call a foreign call service center. I a... Read More »
Review Posted 5/3/2011
Review 5/3/2011
I am very impressed with the service I have had with this company. I have just added up the savings from the last 6 months and it is over $8,500. The costs are lower, the service is the best we have seen for any company we have had. Read More »
Review Posted 4/11/2011
Review 4/11/2011
I LOVE this company! After going around the circle with the old service, 1stamerican came through for us. They offered much better rates and came up with new ideas to help our business. I can not say enough about how great the customer service h... Read More »
Review Posted 3/11/2011
Review 3/11/2011
I am very happy with the service. They are very fast to respond to any customer service call I made. They have saved me $9,232 last year when compared to the local bank we were using. Count us as very happy with 1st American! Read More »
Complaint Posted 1/24/2011
Review 1/24/2011
I want to warn anyone who is thinking of switching to this company from another merchant. 1st American made a lot of promises to our company and was not able to make good on a single one of them. The process of switching our business over to this... Read More »
Review Posted 10/6/2010
Review 10/6/2010
The best experience I have ever had with a Merchant Account. The service is perfection. The costs are clear and very low. We have recommended all of the other stores around us in our Mall to this company and they have also had similar experience... Read More »
Review Posted 9/12/2010
Review 9/12/2010
This company has delivered on every promise, including 40% savings, local technical support and a statement that I can actually understand. My first month I was not quite sure and call them on a few questions. They cleared everything up in a few m... Read More »
Review Posted 9/3/2010
Review 9/3/2010
My business was facing very harsh weather and flooding recently. We were spared the Flooding, thank God but the electrical had a "Spike" and burned out all of my electronic devices, including my credit card machine. As the only farm supply store... Read More »
Complaint Posted 9/2/2010
Review 9/2/2010
I was ready to sign with this company this morning but due to a call not returned as the receptionist said it would be within 30 min or so,I waited over two hours at home because no reception at work, I went with another company. I received a call... Read More »
Review Posted 8/25/2010
Review 8/25/2010
We love this company for many reasons. I think the top reason is the support they have, it is the best I have gotten from any company for my business. I am also very impressed by the way they marketed to us and just how direct and honest they wer... Read More »
Review Posted 8/11/2010
Review 8/11/2010
They were very easy to work with. Went beyond any of the other companies I was researching in explaining the service and the costs. Gave me direct phone lines and took my calls in to the night and got my account approved in just a few hours. I l... Read More »
Review Posted 7/16/2010
Review 7/16/2010
This is a well run, professional company. My experiences are clear that they understand customers and will customize solutions to exact needs and circumstances. Read More »
Review Posted 7/14/2010
Review 7/14/2010
A wonderful company and such a pleasure to work with! They took the time and explained everything to me and delivered on all promises. There was no "salesperson" talk, just plain and honest conversations. I wish all of the companies I do business... Read More »
Review Posted 7/8/2010
Review 7/8/2010
You can not find a better company then 1st american. Our business has been in the family for 58 years and up until now, we did not see the logic for accepting credit cards. It was a simple phone call from Laura, our salesperson at 1st american th... Read More »
Review Posted 6/9/2010
Review 6/9/2010
I am on my eighth month with this company and it is a great pleasure working with them. I started my search at the BBB website and found them to be one of the best rated companies and they certainly deserve the high rating. They were clear and ve... Read More »
Review Posted 5/21/2010
Review 5/21/2010
We are so happy with this company. Efficient and professional. They also gave us the best rates the first time. I would recommend them to any business. It is so good to find a company that knows how to treat it's customers! Read More »
Review Posted 5/18/2010
Review 5/18/2010
It is a pleasure to work with this company! I must have talked to 15 companies. Most were not willing to really answer any questions and just about all of them were pushy. I found 1st American in my list and spoke to Susan, she answered all of my... Read More »
Review Posted 5/12/2010
Review 5/12/2010
This company made the bold claim that they will go the "Extra Mile" for me. Well I was very unsure if this was just some marketing mumbo-jumbo. Well I am here to say that it was not just some claim. This company went out of the way to help me un... Read More »
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Additional Business Information
Hours   Monday - Sunday. 24 hour Service. 365 Days per year. Phone   (951) 699-9555 Address   25060 Hancock Suite 102-230
Murrieta, CA 92562
Website   http://www.1stamericancardservice.com Email   brian@1stamericancardservice.com
Contact   Brian Roemmele Other  
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