David T.'s review of Meritus Payment Solutions

Meritus Payment Solutions

Customer Reviews & Ratings
Complaint Posted 8/9/2013
. 1
. 0
Meritus Payment Solutions BEWARE!
Meritus Payment Solutions is a terrible company, DO NOT USE THEM, you will regret it. I am currently fighting an attempted $10,483.11 cancellation fee from. After 8 months of receiving very poor and inconsistent service from Meritus we went to another
provider at a better rate and no reserve. After two months Meritus released the majority of our reserve ($10,483.11 but still owing us $1779.68). A few days later they attempted to take $10,483.11 out of our checking account,claiming this was our early cancellation
fee. I of course stopped this payment. What a coincidence that this "fee" is the exact amount of our partially released reserve. I am working with HEATHER JOHNSON, a "collection specialist" that refuses to release the rest of our reserve and is also insisting
we pay $10,483.11 because we canceled early. I have all the emails from her as proof. My next step is today I will be contatcting the Federal Trade Commission and the BBB, I am hoping to put a stop to this without getting my attorney involved at $300 an hour.
Any help will be appreciated. David
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Monday - Friday 8-5:00 p.m. Phone   (949) 788-1010 Address   1901 East Alton Avenue Suite 220
Santa Ana, CA 92705
Website   http://www.merituspayment.com Email   akleinman@merituspayment.com
Contact   Alan Kleinman Other  
© Copyright 2017 TrustLink All Rights Reserved.