Nike I.'s review of ClaimTek, LLC

ClaimTek, LLC

Customer Reviews & Ratings
Review Posted 8/24/2020
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Excellent support and customer service
My journey with ClaimTek started in mid-April 2020 shortly after my first meeting with Brian W, the Vice President of Business Development. He gave me an impressive overview of ClaimTek business model that I was eager to learn more about the company's reputation and what sets it apart from its competition. I took a couple of months off before the continuing the journey to attend to personal matters. Nizar, Client Service & Support is knowledgeable, attentive, and responds promptly to service requests. He went over and beyond to assist me with my domain setup and ensured I was properly set up for the training. Like Brian before him, he made my onboarding process seamless, calming the concerns I had initially with not having a medical billing background or health care industry experience. Raji, the company's Operations Manager, Client Services & Support took the helm from Nizar and worked patiently with me to launch my website. Fast forward to the one-on-one training, I was not exactly sure of what to expect! I was pleasantly surprised with the pace and quality of the one-on-one virtual training I received from my first two trainers, Yvonne (Med-Office-Medical Billing software) and Tamra (Dent-Office software)! Both trainers brought a strong knowledge base, patient, professionalism and passion to the training and left me with a wealth of information to draw on as I launch and grow my business. My training was rounded out by Brian who provided an advanced training on Marketing Strategies, Lead Generation and offered lots of hints and resources on digital marketing, and Nizar provided me with an overview of Ancillary Services available to me to offer my provider-clients to draw potential additional income streams to my medical billing and practice management business. In summary, ClaimTeK exceeded my expectations in all the areas mentioned above. The company provided me with the training, tools, and confidence to launch and grow my medical billing business and afforded me the flexibility to set my own schedule and run a business that would accommodate my family needs and current realities as a retiree. ClaimTek's ongoing training and support and the promise to develop a unique proposal each time I sign a contract with a provider, reflects the company's unflinching determination to stand behind its licensees and uphold its reputation as an industry leader. I highly recommend ClaimTek.
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Additional Business Information
Hours   Phone   (800) 224-7450 Address   3943 Irvine Blvd Suite 39
Irvine, CA 92602
Website Email
Contact   Kyle Farhat Other  
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