David G.'s review of Nationwide Retention Center

Nationwide Retention Center

Preferred Members
New Era Debt Solutions
4.8 star rating 940 miles
Consumer Debt Help Association
5.0 star rating 2700 miles
Solid Ground Financial, LLC
4.7 star rating 2724 miles
Elizabeth Shutters
4.8 star rating 971 miles
         
Customer Reviews & Ratings
Review Posted 11/7/2016
. 2
. 0
Ann Dewelle Is A Life Saver!
We received a flyer in the mail about 4 months ago offering a refinance review. I was highly skeptical as so many of these things are rip offs or scams. For some reason, I made the call. We were put in touch with Ann Dewelle. She spent a ton of time understanding our obligations and needs - really getting to know us and our goals in the process. We were terrified of losing our home due to inability to keep up with our rising interest rate. Ann made no promises, but told us her goal was to find something that would help us stay in our home of 16 years. She then spent a few weeks reviewing our finances, our current loan, every option she could find available to us and then proposed a few options. We chose the program we felt was the best fit and she got to work. She communicated promptly, accurately and thoroughly. She showed sincere compassion for our difficulties and at every opportunity helped us find a way around obstacles. She is trustworthy, knowledgeable, thorough and determined to find her clients the best deal possible. Working with Ann has been one of the best experiences I've ever had working with any professional. I spent 4 years in the mortgage business. I know how difficult it can be to keep all the facts straight... and the constant pressure to get loans closed - even if they're not the best option. Ann was unwavered by any of these pressures and continued to take the time needed to find us the best deal. I don't believe I'm difficult to please... but it is difficult to really impress me. Ann exceeded our expectations in every way and we couldn't be more thankful for her help. In the end, once we clear our 3 month trial period, it looks like Ann will save us nearly $500 off our growing monthly payment and keep our home affordable. Thank you so much for being top-notch, Ann. We hope to refer others your way when the opportunity arises. Follow Up Email to Ann: We just satisfied our trial period and signed our papers for our modification with Nationstar. I just wanted to thank you, again, for your immense help. You were incredible and fought on our behalf for what made such obvious sense. But we could never have done it without you and your knowledge. Gretchen and I are very pleased and our future is looking bright. We can't thank you enough.
 
 
 
Was this review helpful? (2)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   (800) 560-3921 Address   23016 Lake Forest Dr Suite A400
Laguna Hills, CA 92653
Website   http://www.nationwideretentioncenter.org Email   info@nationwideretentioncenter.org
Contact   New Contact Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.