mandi b.'s review of Mercury Auto Transport

Mercury Auto Transport

Customer Reviews & Ratings
Complaint Posted 4/23/2016
. 1
. 0
do not recommend
i worked with jim to have my car shipped from MA to OR. I am in OR and the car was with my mom in MA. jim said no carrier would go to her town because it was out of the way and we made plans for her to bring the car closer to boston on a saturday. sounded good so i paid the deposit. then i hear from the carrier that they were told the car would be available on friday and they could not wait an extra day. i insisted i was told saturday. they called jim and then called me back to say that jim had lied to both of us and if i couldn't get the car to them that day i would have to find another carrier. they told me i had a "lazy broker" and recommended i find a different one. in the end i had to pay them an extra $150 to go out of their way and pick up the car that day with only an hours notice to my mom. when i contacted jim about what happened his response was an email with simply the word "sorry"
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Additional Business Information
Hours   Monday - Friday 8:00am - 5:00pm
24/7 Online call center
Phone   (954) 239-1780 Address   6753 SW 41st Drive
Davie, FL 33314
Website Email
Contact   Matthew Sandomir, OWNER Other  
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