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Mediocre at Best
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We owed back taxes for a few years. Community Tax was able structure a repayment plan with the IRS, but they were not able to reduce the amount we owed or negotiate a payment plan we could afford.
Worse than that, they made several filing errors that required me to re-file state taxes (and tried to charge me $800 to fix their mistakes). I also have to amend the returns they prepared to reflect deductions they missed.
Our case managers changed weekly (one would disappear and no one would let us know), so it was hard to stay in touch and monitor progress.
For $2,200, I expected a lot more. Wish I'd put that money toward our tax bill instead of working with them.
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