Stylz M.'s review of A T K North America

A T K North America

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Complaint Posted 3/29/2016
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I have never felt so compelled to write a review on a company I have dealt with for years. I do not know what has happened to ATK Engines, but they are not the same company that they used to be. THEY SUCK WHEN IT COMES TO STANDING BEHIND THEIR PRODUCTS! If you have a warranty issue, they will only pay a shop $50 per hour to fix their poor workmanship. So if you go to a shop that charges $100 per hour, you are stuck paying half of the labor to a mechanic shop due to ATK's poor workmanship. As you know, all retail businesses have a mark up on the products that they sell(make money), that is how they make money, feed their families and stay in business. Mechanic shops are no different, they make money on the parts that they sell. ATK Engines will not pay mechanic shops any mark up on the parts the shops purchase to fix their screw ups? ATK Engines passes that cost onto the customer. Do you think ATK Engines sells their products for costs??? Hell no, they don't!!! Furthermore, ATK Engines requires that the customer pays the bill in full to the mechanic shop with a promise to reimburses the customer for only a portion of the repairs. THIS IS THE MOST RIDICULOUS WARRANTY PROCEDURE I HAVE EVER HEARD OF!!! I would suggest you tell your mechanic that you want an engine from Chrysler, GM or Ford. You can Google "ATK Engines reviews" to read reviews from other ATK customers. Avoid ATK Engines at all costs!
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Additional Business Information
Hours   Phone   (714) 850-1544 Address   1102 North Carrier Parkway
Grand Prairie, TX 75080
Website Email
Contact   Keith Bousman Other  
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