Total Body Experts

4.6 star rating Rating - based on 425 reviews & complaints
Total Body Experts began with a simple mission in mind. Our goal is to provide unbeatable prices with the best customer service. We are comprised of a team of individuals who have our customer’s best interest at heart.  
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Total Body Experts Categories
Exercise Equipment Sales and Service
Exercise and Physical Fitness Programs
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Customer Reviews, Ratings & Complaints
Complaint Posted 3/30/2020
Nothing but problems and poor service
I ordered an elliptical and it has been a nightmare. They promised to follow up regarding shipping multiple times and the machine was "ready to go out the door" for weeks and weeks; finally after almost 3+ months and numerous phone calls it shippe... Read More »
 
 
 
Review Posted 3/27/2020
Great customer service!!
My experience with Chris was wonderful and so helpful. I was looking for a Precor Elliptical that was closer to my budget. Chris took lots of time to explain how the process worked to get a refurbished elliptical. He is very knowledgeable and I fe... Read More »
 
 
 
Review Posted 3/21/2020
Amazing Customer Experience
I had an amazing customer experience with Studio Cycles! When I called initially to learn about their product offerings, the sales manager was very knowledgeable and easy to work with. Jay gave me all the information about the Schwinn AC Performan... Read More »
 
 
 
Review Posted 3/14/2020
Schwinn AC Performance plus carbon blue purchase
Very rare to have the type of follow up that Chris Birky showed today once my wife and I showed interest in purchasing a spin bike. He was very up front, took the time to answer our myriad of questions and followed up with answers within minutes t... Read More »
 
 
 
Review Posted 3/13/2020
New purchase / Robert G./ Virginia
After looking over many spin bikes and looking over many reviews of spin bikes. Total Body Experts (Steve Uzan) have proven to be the best in knowledge. Helping to guide me into a choice that makes sense. After a few calls we came to an agreement... Read More »
 
 
 
Review Posted 3/10/2020
Just purchased Lemond Revmaster Pro Indoor cycle :-))
As we have just donated our original Lemond Revmaster to a dear friend- going through cancer... It was important for us to make sure we had another Lemond Revmaster spin bike. Chris (@ Studio-cycles.com) was VERY Helpful!! A Great Experience & a w... Read More »
 
 
 
Review Posted 2/22/2020
Great Service
Steve was really a pleasure to work with. He was very knowledgeable and was able to answer all of my questions and help me find the bike that really fit my needs. I haven't received it yet but will update the review when I do. So far a stellar job... Read More »
 
 
 
Review Posted 2/12/2020
New purchase
Steve Uzan did a great job explain product features and benefits, as well as differences between models, types of machines, etc. He was never impatient and seemed to have my best interests in mind at all times. I look forward to receiving and usin... Read More »
 
 
 
Complaint Posted 1/23/2020
Believe the negative reviews, the service here is terrible!
StudioCycles aka Total Body Experts has provided some of the worst service I have ever experienced. I ordered a bike the beginning of November in hopes of having it for Christmas (as promised) and I did not receive it until mid January. To make ma... Read More »
 
 
 
Complaint Posted 1/6/2020
didnt deliver white glove service and wont call us back
I paid for a used nustep 4000 and the white glove delivery. They had the machine delivered outside in New England winter. I can't get them to call me back now either. I'm out $500+ for the delivery and had to hire some guys to bring it up. Mary Read More »
 
 
 
Review Posted 1/2/2020
Exceptional Service from Studio Cycles
I just had the BEST experience with Stephen at Total Body Experts/Studio Cycles. I called thinking I had done my research on which spin bike I would be gifting myself in 2020. After talking with him, I learned that there was a better bike out ther... Read More »
 
 
 
Review Posted 12/24/2019
Outstanding Sales Experience
I had the pleasure of working with Steve Uzan in the purchase of a Stages SC3 spin cycle. Steve was very personable and explained everything to my satisfaction. He gave me his direct line to call him back as I had to take care of my kids mid-call.... Read More »
 
 
 
Review Posted 12/24/2019
Exceptional Professional Service!
I have been shopping for a Schwinn A.C. Performance Plus Spin bike for a couple of years. I was assisted by Stephen at Total Body Experts. He answered all my questions and I am HAPPY to say that I finally purchased my spin bike. Thank you so much... Read More »
 
 
 
Review Posted 12/12/2019
Studio-cycles are the BEST
I ordered my spin bike today
Stephen Uzan is excellent. He was very patient and kind and answered all my questions . I am a disabled Veteran and needed a way to try to keep in shape. He explained the many thing studiocycles does to ensure a quali... Read More »
 
 
 
Review Posted 12/3/2019
Studio cycles - great experience
I have been looking for a home spin bike for ourfamily, and have been researching for a few months. I use the Peloton app, was not sure I wanted that bike. Jay was extremely helpful, patient, clearly explained differences among bikes and helped me... Read More »
 
 
 
Review Posted 12/1/2019
Thank You !!!
I had done some online research prior to calling and had more or less already decided on the Schwinn A.C. Performance plus w/ Carbon Blue. I talked things over with Stephen and he was very knowledgeable about spin bikes. It's challenging to make t... Read More »
 
 
 
Review Posted 11/21/2019
Very Pleased
I HIGHLY recommend Total Body Experts. I have to say that I was a bit skeptical initially as there were a lot of not so flattering reviews on Yelp. I sent a chat message anyway and was quickly responded to via text and vmail. When I replied via te... Read More »
 
 
 
Review Posted 11/11/2019
Total Body Experts
Total Body Experts were great to work with. Helped us determine the electrical line needed for the treadmill. Great service! Read More »
 
 
 
Review Posted 10/26/2019
Schwinn A.C. Performance plus w/ Carbon Blue
I was about to buy a spin bike and starting chatting on line with Stephen. After going back and forth for quite awhile it seemed best to chat on the phone which Stephen welcomed. We chatted for quite some time and he educated me on the pro's and c... Read More »
 
 
 
Review Posted 10/21/2019
Spirit CRS800S Recumbent Stepper
Stephen UZan was very knowledgeable about the Recumbent Steppers. He was able to save us money by getting us into the Spirit CRS800S instead of the NuStep. And the lifetime warranty is a good thing to have. Thanks for having people like Stephen on... Read More »
 
 
 
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Additional Business Information
Hours   Customer Service Open Monday-Friday 9am to 5pm PST Phone   (866) 203-5770 Address   12909 Cerise Ave
Hawthorne, CA 90250
Website   http://www.totalbodyexperts.com Email   marc@totalbodyexperts.com
Contact   Marc Erickson Other  
 
 
 
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