Thomas P.'s review of Ipod Battery Depot

Ipod Battery Depot

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Customer Reviews & Ratings
Complaint Posted 5/16/2011
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Review 5/16/2011
I purchased a 1600 ma battery for my iPhone 3GS on May 02, 2011, however I was shipped a 1200 ma battery which wasn't marked 1200 ma. The Ipod Battery Depot NEVER notified me that this was a 1200 ma battery. The only way I found out it was a 1200 ma battery was when I downloaded an iPhone app and saw that this was only a 1200 ma battery. If I would have known this was a 1200 ma battery, I would have never paid to have the battery installed. I wrote to the company and they told said they were out of the 1600 ma battery. If I wouldn't have written to them, I would have NEVER received any notice that this was a 1200 ma battery, not a 1600 ma battery. I do understand mistakes are made, but the issue I have is the company is doing nothing to make this right. I paid 20.00 to have the battery installed thinking it was a 1600ma battery and since it wasn't, I should be reimbursed that cost and given the correct 1600 ma battery. What makes it worse is that I am going to have to pay to have the battery installed again. I feel the company is very unfair. They made the mistake, they caused the problem, yet they are not going to rectify it. How sad. Tom Parker
 
 
 
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Additional Business Information
Hours   Phone   (888) 635-5218 Address   23785 El Toro Road Box 423
Lake Forest, CA 92630
Website   http://www.ipodbatterydepot.com Email   cliff@proaxisweb.com
Contact   Sales Manager Other  
 
 
 
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