Tim W.'s review of Extreme Tactical Dynamics

Extreme Tactical Dynamics

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Complaint Posted 2/22/2014
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Riff off
Ordered lights on a Monday morning. She said they would ship out that afternoon and charged my card. Got a voicemail that afternoon saying they were on back order and would be four weeks. I called back repeatedly and sent 6 emails over 4 days. No answer
to either. Called my bank and reported as fraud. Will contact the state AG as they should shut this company down. Total fraud from other's experience I've read.
Business's response - by Chris D.on 7/6/2015
Tim, Tim, Being that I can not see your Full name or order # it is kind of hard to answer your concerns here. On occasion we do have items that go on back order and we notify our customers of that in the event it happens. We deal with a large volume of first responders and government agencies on a daily basis. As for the phones yes they stay very busy. As for Emails if you send an email and then send 3 or 4 more in a short time frame they will automatically move to spam. We have added as of April 1st 2015 a LIVE CHAT option that is run by our in house customer support staff. If I can be of assistance to you in the future or on a current order you may have reach out to us via email 1 time and we will respond to you generally within 24 hours. If you need immediate assistance and can not reach us by phone then by all means reach out to us via our LIVE CHAT. Please keep in mind that we are here from 10AM to 4PM Eastern Time.
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Additional Business Information
Hours   Phone   (888) 893-3308 Address   1410 park lane south
Jupiter, FL 33458
Website   http://www.extremetacticaldynamics.com Email  
Contact   Chris D Other  
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