Karen P.'s review of AMI Clubwear

AMI Clubwear

Customer Reviews & Ratings
Complaint Posted 8/10/2017
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DO NOT ORDER ANYTHING FROM AMI CLUBWEAR if I could give zero Stars I would
DO NOT ORDER ANYTHING FROM THIS COMPANY! This has been the worst week, that's right over a entire week dealing with this company! 1st wrong dress sent
#2 try....sent to incorrect address by a lady that claims to be a supervisor (Caroline Aguilera caroline.aguilera@amiclubwear.) and over the phone told me she would make sure it was correct.
3rd try dress that was rechosen was damaged, she emailed my daughter 10 min before leaving for the WEEKEND (how convenient ) and,said the dress she,picked was damaged and would not be able to be shipped. (Mind you all this,was done on our end in plenty of time for my daughters trip that she,had saved and saved to go on and now has been a living hell) 4th called first thing Monday (still enough time to get straighted out) company phone has been shut off recorded message saying will be back Tuesday. Fast forward to Tuesday recorded messaget again saying phones are off and company would be back Wednesday. Fast forward to Wednesday recorded message saying on Wednesday they would be back on Tuesday (yep that's right) Now on Thursday I get through ask to speak to Caroline Aguilera after holding for over 1 hour that CSR SENDS ME TO A VOICE MAIL OF SOME OTHER PERSON and cuts me off. Plus a swimsuit that was ordered never showed up! Sopposidly my daughters,dress will be delivered tomorrow I have my doubts. And they will not do anything about the swimsuit! :
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Additional Business Information
Hours   Phone   (888) 908-1288 Address   14273 Don Julian Road
City Of Industry, CA 91746
Website   http://www.amiclubwear.com Email   tim.lam@amiclubwear.com
Contact   Tim Lam Other  
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