Chaz K.'s review of Extreme Tactical Dynamics

Extreme Tactical Dynamics

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Customer Reviews & Ratings
Complaint Posted 2/26/2013
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Worst company EVER to deal with
On Feb 12 I placed Order. I have periodically checked the website to find any shipping information. I have also written an email on the 16th, 23 and 26th of Feb. It's now the 26 Feb. I have yet to have a response back from my email in regards to where's my order. I have tried using their "customer service" contact number in all hours of the day. NOBODY EVER PICKS UP THE PHONE

I never heard back anything from anyone about any information about my order. I requested to cancel my order and I have also filed a complaint with the BBB. Don't waste your money on this place. The US Army does not have a contract for their lights either.
Worst service I have ever had in my life so far.
Business's response - by Chris D.on 7/6/2015
Chaz, Thank you for your comments. I can not see what happened in your specific order because you did not provide your full name or order #. Since 2013 we have added a LIVE CHAT option to our website on 4/1/2015. This helps with customers being able to get through to us in a timely manner. I do not know why your emails were not responded to but if you would provide me with your email address I can still look it up to see what happened. We just want to make sure that you were taken care of. As for government contracts yes we have many government agencies that buy from us and will exceed 100,000 customers this year. Reach out to me at so I can make sure we handled your situation appropriately or let us make it right for you. Thank you, Chris
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Additional Business Information
Hours   Phone   (888) 893-3308 Address   1410 park lane south
Jupiter, FL 33458
Website Email  
Contact   Chris D Other  
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