Karen B.'s review of SMART Payment Plan

SMART Payment Plan

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Customer Reviews & Ratings
Review Posted 5/20/2018
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what the car dealership doesn't tell you about this payment plan company's fees
when we financed our new truck thru Ford Motor Credit, the dealership offered this payment plan bi-monthly stating it would save us 7 months on the loan. What they didn't disclose was: 1. it costs you $299 to sign up and this fee is not refundable should you cancel or payoff the debt and stop the payment plan 2. if you choose to pay bi-monthly; they charge you $1.95 each and every time they draw 3. it is up to you to call the payment plan and stop the draw once you pay off the loan - we paid off the loan in Feb but not being aware to stop the plan ourselves; they continued to draw for 3 more months. Ford Motor Credit returned our payments minus the draw fees of course! My advise--don't do it!!!
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Additional Business Information
Hours   Monday to Friday - 8:30 AM to 7:00 PM CST Saturday: 10:00 AM to 2:30 PM CST Sunday: Closed Phone   (800) 481-6863 Address   100 Congress Avenue, Suite 2000
Austin, TX 78701
Website   http://www.smartpaymentplan.com Email   jackson.bigham@smartpaymentplan.com
Contact   Jackson Bigham, General Counsel Other  
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