|
They took the extra time to be sure they sent me the exact key I needed
|
I broke a key on my acer laptop. I requested a replacement from them. There was some lack of clarity in how I described the computer or the key. Instead of guessing, they took the time to email me and request some pictures of my computer, keyboard, key, etc. With this information they sent me exactly the right replacement key and I installed it without problem.
I was greatly appreciative that they took the extra time to be sure they sent me the exact key I needed. Once they had the information, the key came quickly and at a very reasonable price.
|
|
|
|
|
|
|