HireRight, Inc.

1.3 star rating Rating - based on 146 reviews & complaints
As one of the world's largest screening providers focused 100% on employment screening, we're specialists at helping organizations of all sizes efficiently implement, manage and control employment screening programs.  
.
View map / directions
HireRight, Inc. Categories
Employment Screening, Training & Services
Drug Testing Services

          494983 visitors
Customer Reviews, Ratings & Complaints
Complaint Posted 7/25/2019
Dumb and Dumber
1) You have to hold their hand during the entire background check process and spoonfeed them the information. They will take zero effort at any point and time during the process. 2) VERY slow processing times. 3) Every customer service agent I h... Read More »
 
 
 
Review Posted 7/4/2019
CLASS ACTION AGAINST HIRERIGHT
THERE SHOLUD BE A CLASS ACTION AGAINST HIRERIGHT FOR RUINING PEOPLES LIVES FROM LIES FROM COMPANIES WHICH HAS NO PROOF OF ANY SORT OR JUST OUTRIGHT LIE,............AND HIRERIGHT ACCEPTS IT??? AS WHAT IT IS???............DIREGARDING THE PERSON OR T... Read More »
 
 
 
Complaint Posted 6/18/2019
Incompetent - Needs a Class Action ASAP
I have never dealt before with such incompetence. It's beyond understating, for example, I have a letter from my school, they will not recognized as proof, they will not call the school either, after calling the wrong number for months. Finally th... Read More »
 
 
 
Complaint Posted 6/11/2019
HireRight?? Cannot even verifiy current employer
I have never had the pleasure of having HireRight do a background check on me, until now. As if the hiring process isn't difficult enough. Now I feel as though everything that I have ever done since I was 13 is under a microscope. I have disclosed... Read More »
 
 
 
Complaint Posted 5/28/2019
Not good what so ever.
I have been waiting near 3 weeks now for my background check to go through. They told me it would be done last week Wednesday than said Friday than now are saying the 29th. This is absolutely ridiculous and needs to change. People are trying to ge... Read More »
 
 
 
Complaint Posted 5/1/2019
Aggressive and Incompetant
I have had background checks in the past, and never had a single issue or worry about any of it. However, this time around with HireRight, it was very frustrating and time-consuming. In spite of the abundance of information and explanation I provi... Read More »
 
 
 
Complaint Posted 4/26/2019
Spam generating company
The main business of Hireright is very likely generating spam and phishing. The 'background check" ruse makes sure that standard spam filters do not block mails from Hireright, and every client who falls for that generate a bunch of potential vict... Read More »
 
 
 
Complaint Posted 3/27/2019
They reached the Himalaya of lack of professionalism
The process lasted several weeks, they basically dropped my file because they could not get an answer from a mail they sent to a generic mail address of my High School. I had to do all the work for them. They leave work at 3pm, lunch break of 1-2h... Read More »
 
 
 
Complaint Posted 3/20/2019
BBB and FTC warn against using HireRight
I registered with a company that offers jobs with a background check. My first concern was that I signed up for the general background check and they tried to charge me for the 3 year check. The general background check did not require my SS# so I... Read More »
 
 
 
Complaint Posted 3/20/2019
NIGHTMARE
Slow, annoying and worst of all totally inept Read More »
 
 
 
Complaint Posted 3/1/2019
I HATE them! I will avoid any employer that utilize HireRight
I have a perfect record but their online system made an irreversible error and customer service said it was MY fault that they couldn't reach the company. HireRight is making me appear as if I am sketchy and not credible to my employeer. Read More »
 
 
 
Complaint Posted 2/6/2019
Incompetent Company
After completing the data entry in HireRight's background check database, I received a response stating that I worked more years than I really did with a former company. They stated that if the information was incorrect please provide documentatio... Read More »
 
 
 
Complaint Posted 12/12/2018
I have never dealt with the most incompetent company
I submitted information to them a month ago and now still waiting for my background check to be completed and the company has rescinded my job offer due to not getting my background completed. I am now unemployed due to this incompetent company th... Read More »
 
 
 
Complaint Posted 11/20/2018
worst company
My profile was at 92% for almost a month and I had to call the same courts they were requesting information from which was a complete lie. Hireright never sent any information to Charles county, Maryland requesting my background I had to call the... Read More »
 
 
 
Complaint Posted 9/6/2018
Terrible customer service
Possibly the worst customer service I have encountered. I was repeatedly told to "stop interrupting them" when I attempted to ask a question or clarify information. When I asked for a supervisor I was hung up on. Finally spoke to a supervisor who... Read More »
 
 
 
Complaint Posted 8/17/2018
Incompetent - Terrible
HireRight is completely incompetent. Outsourced talent is incapable of performing the simplest of tasks like verification of education. Language barriers and lack of internal communications and poor documentation result in repeated contacting of e... Read More »
 
 
 
Review Posted 6/26/2018
They want you to do the work for them.
Literally every entry on my application has been disputed by these people as unable to be verified. They claim they cannot contact employers when a 15 second Google search yields the exact same number (active # I should add), as the one I provided... Read More »
 
 
 
Complaint Posted 6/9/2018
This is the worst company ever
This has turned into a very negative hiring experience all because of HireRight. I just bought a very expensive home and I did not have to go through as much hassle to document my income for the lender as I have for the idiots at HireRight. I've s... Read More »
 
 
 
Complaint Posted 5/6/2018
HireRight, Inc. does not pay it's bills.
This company does NOT pay their bills and we cannot recommend them. Please do not get taken like we did by the testings requested on their clients and never paid for! Dillon Medical Clinic Read More »
 
 
 
Complaint Posted 4/2/2018
unable to communicate clearly
As a former employer, I was contacted by an agent of this company to provide employment verification for an individual. The message left for me to return a call was difficult to understand. I could not understand the extension of the agent who cal... Read More »
 
 
 
12345678
You are viewing page 1 of 8
 
Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.