Patricia A.'s review of Rapture Gold Upscale Clothing Store

Rapture Gold Upscale Clothing Store

Customer Reviews & Ratings
Complaint Posted 9/30/2019
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If I could rate a minus star I would!!! I ordered a suit back in June and only after never receiving the suit I contacted them and was told the item was discontinued, nice of them to let me know! They claimed they had something that would work just as well and finally recieved that. Needless to say it was nothing like they described and I asked to return it. They said I would be emailed a return authorization. I called NUMEROUS times getting only voicemail. Left numerous messages. Nothing ... Finally a couple of months later got someon the phone and got the same runaround. Now here it is late September and I get an email claiming they don't find my order and the nerve to tell me about their 3 day return policy!!!! So they beat me out of almost $200!!! You can get the same lines of clothing on the site and not deal with this nonsense!!!!
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Additional Business Information
Hours   Phone   (661) 729-3701 Address   727 West Lancaster Blvd
Lancaster, CA 93534
Website Email
Contact   Crystal Neal Other  
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