Jim H.'s review of Extreme Tactical Dynamics

Extreme Tactical Dynamics

Customer Reviews & Ratings
Complaint Posted 10/13/2016
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Stay away from this company, I discovered too late that this is typical
Watch out for this company. Their customer service stinks, as there is NO service. I ordered LED lights, told that I would get them in 2-3 days. After two weeks, I made several attempts by phone and email. All I ever received was an automated response email. After month, I sent a disappointed email to cancel the order. I then got a return call, He mades excuses, then said I would get them in 2-3 days, Three weeks later I had yet to receive my order. After twenty more attempts of phone calls and emails to cancel the order , still no return communication, I called my credit card company to cancel the payment and filed a complaint. Shortly after they were notified of the compliant (about 10 days), I received the a package from them which I did not open, put back in the mail "return to sender". I had already purchased, received, and installed the lights from another vender by this time. This started in July with a purchase costing $105.83, I just found a refund of only $80.04. If you're going to purchase lighting, pay close attention to the address as these people do business under more than one name but address is still the same as well as the the phone numbers.
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Additional Business Information
Hours   Phone   (888) 893-3308 Address   1410 park lane south
Jupiter, FL 33458
Website   http://www.extremetacticaldynamics.com Email  
Contact   Chris D Other  
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