Customer Reviews & Ratings
Complaint Posted 3/11/2020
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Do not use this company. They are not reputable.
Do not use this company. They are not reputable. They declined a claim because the manufacturers name was on the box. The box is too big and packed by the manufacturer to prevent damage. So, it does not make sense to rebox it. The name of the brand on the box does not invite damage, so their reasoning not to cover it does not make sense. So, this company took my premium for a condition they don't cover. Any reputable insurance company would refund the premium, because the policy was not valid with a pre-existing condition they do not cover. They would not work with me to refund premiums paid. Meanwhile, I am out hundreds of dollars when I could have just used the shipping carrier's coverage. Will never give this company any business ever again.
 
 
 
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Additional Business Information
Hours   Monday - Friday 7:30 AM - 4:30 PM PST Phone   (866) 852-9956 Address   21900 Burbank Blvd #100
Woodland Hills, CA 91367
Website   http://www.shipsurance.com Email   info@shipsurance.com
Contact   Ariel S. Other  
 
 
 
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