Customer Reviews & Ratings
Review Posted 9/30/2019
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A Five Star Rating for Lisette Guillen & Chris Witczak
It was a pleasure working with Chris Witczak, Senior Loan Officer and Lisette Guillen, Senior Loan Processor. My decision to refinance my VA Mortgage Loan objective was to obtain a lower interest rate, as well as miss two monthly payments. This is exactly what the loan processor and loan officer assisted me with. Mr. Witczak provided step-by-step instructions on the documents needed for the refinance process to begin. Once I uploaded those documents into Prime Choice Funding network and within a reasonable timeframe, Ms. Guillen immediately forwarded confirmation that documents were received. The type of spontaneous work between work associates and their customer indicates that Prime Choice Funding, Incorporation and its staff members are highly qualified and knowledgeable in their chosen career field. For example, I asked a question to the senior loan officer, Chris Witczak. Even though, he answered it. He also informed me that he would reach-out to one of his colleagues to assure the right response was provide. Moments later, I received an email message from Lisette Guillen confirming the answer that Chris has previously provided. With this type of reassurance, I give both Lisette and Chris a 5-Star rating for their professionalism, VA Loan/Refinance knowledge, courtesy and response-time. Overall, I am highly satisfied with the quality of customer service and the quick and easy turnover time to process and finalize the refinance transactions. Thank you both, Treva Woods
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Additional Business Information
Hours   Monday - Friday 9-5p.m. Phone   (714) 263-1600 Address   17852 E. 17th St Suite 107
Tustin, CA 92780
Website Email;
Contact   Keith McKay Other  
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